Refund policy
## Refund Policy
We offer 30-day returns on items that are unused or defective.
**How to start a return:** Email contact@petsdad.com with your order number. We will reply within one business day.
**Refund timeline:** 5–10 business days back to your original payment method once we receive the item.
**Return shipping:** We cover return shipping on damaged or defective items. Customer-initiated returns are at the customer expense. No restocking fee.
If you have any questions, email contact@petsdad.com.